Frequently Asked Questions
Find answers to common questions about our services, vehicles, and policies.
General
What is WexCars?
WexCars is a premium luxury car marketplace that connects discerning buyers with exceptional vehicles. We offer a curated collection of high-end cars with comprehensive information and professional service.
How do I contact WexCars?
You can reach us through multiple channels: phone, email, or our contact form. Our team is available to assist you with any questions about our vehicles or services.
Do you ship internationally?
Yes, we offer worldwide shipping services. We have extensive experience in international vehicle transport and can deliver to most countries with proper documentation and insurance.
Vehicles
Are all vehicles inspected?
Yes, every vehicle in our collection undergoes a thorough multi-point inspection by certified technicians before being listed. We ensure quality and transparency in all our listings.
Can I view vehicles in person?
Absolutely! We encourage in-person viewings and can arrange private showings at our facilities. We also offer virtual tours for international buyers.
What warranty do you provide?
We offer comprehensive warranties ranging from 30 days to 1 year depending on the vehicle and your membership level. All warranties cover major components and systems.
Pricing & Payment
What payment methods do you accept?
We accept major credit cards, bank transfers, and offer flexible financing options through our partner institutions. All transactions are secure and transparent.
Are there hidden fees?
No, we believe in transparent pricing. All fees including taxes, registration, and additional services are clearly displayed during the purchase process.
Do you offer financing?
Yes, we work with premium financial institutions to offer competitive financing rates for qualified buyers. Our team can help you find the best financing solution.
Shipping & Delivery
How long does shipping take?
Shipping timeframes vary by destination: Europe (5-10 days), North America (10-15 days), and Rest of World (15-25 days). Express options are available for urgent deliveries.
Is my vehicle insured during shipping?
Yes, all vehicles are fully insured for their complete value during the entire shipping process, including loading, transit, and delivery. We provide comprehensive coverage.
Can I track my shipment?
Absolutely! You'll receive real-time tracking information and regular updates on your vehicle's location and estimated delivery time throughout the shipping process.